SHIPPING & RETURNS
SHIPPING
All orders are shipped from London, UK.
Please allow 1–3 working days for order processing. Once dispatched, delivery times and costs are as follows:
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UK: 2–4 working days
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International: 5–10 working days
You will receive a confirmation email once your order has been shipped.
Please note that delivery times are estimates and may vary during busy periods or due to external delays. Cling is not responsible for delays once parcels have been handed to the courier.
Customers are responsible for ensuring all shipping details are correct at checkout. We are unable to redirect orders once they have been dispatched.
SHIPPING COST
RETURNS
United Kingdom
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Free standard delivery on orders over £50
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£4.49 delivery fee for orders under £50
International
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Free standard delivery on orders over £70
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£9.49 delivery fee for orders under £70
We hope you love your order, but if something isn’t right, you may request a return within 14 days of delivery.
To be eligible for a return:
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Items must be unused and in original condition
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Items must be returned in original packaging
To initiate a return, please contact us with your order number.
Please note:
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Return shipping costs are the responsibility of the customer
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Original shipping fees are non-refundable
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We recommend using a tracked service, as we are not responsible for lost returns
Once your return is received and approved, refunds will be processed to the original payment method.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we will resolve this as quickly as possible.